More information about who we are and how we work.
Want to know more about the commercial services we provide and what we can do to keep your company looking its best?
Find out the methods we use, the care we take, and the quality of service you can expect.
Licensed - While there isn’t currently any required trade licenses for what we do, we are licensed as an LLC with the state of North Carolina.
Bonded - There are 2 types of bonding that are typically used in our industry and they are both in essence a type of insurance. One is for large projects, usually construction, that have sub contractors working for a general contractor. It protects the general contractor in the event a sub contractor can’t complete a job and they have already paid some money upfront and have to get someone else last minute. For our current commercial clients it doesn't fit the kind of work we do at this time. As for homeowners, if we didn’t complete the job, you simply wouldn’t pay us, and rightly so.
The other type of bonding insures a business or homeowner against theft from a company’s employees. Since we don't currently have any employees we do not carry that bonding either. When we do larger projects that need a larger crew, our help is based on a small network of other sole proprietors who also have a name and reputation to uphold.
Insurance - We carry a 1 million dollar liability insurance policy, not because we’ve ever needed it, but for your peace of mind. We do our very best to work in a safe manner to protect your home and business. Click the link below to see our insurance certificate.
As a sole proprietor running a business that many times involves a loud work environment can make it difficult to have a conversation on the phone. Plus, unfortunately, our business number has been put on someone's auto dialer list and we receive a large number of calls throughout the day that aren't valid calls to take. Those two main reasons are why we typically allow calls to go to voicemail first so we can determine which calls actually need a response.
If you do need to talk to us directly the best day to call is Monday from 8-4 or most mornings about 8am. Otherwise email or text is always a good option that allows us to respond in a timely manner.
Deposits are not required on the majority of work we do. However, some services may require materials that can not be returned or incur expense to returns them. We may ask for materials cost before beginning those services.
The shortest answer is it provides higher quality with consistent results at the best price improving the look and safety of your home or business. This in turn promotes personal and employee well being which increases productivity and attracts more customers and friends.
For the majority of our work - no! We continue to look at new chemicals and processes which allow us to provide quality work with minimal environmental and human impact. Here are some current details:
Usually these terms are used interchangeably by professionals and customers. However, we prefer the term power washing because most of the time it’s not good to use high pressure to clean something because it will result in a damaged surface. Our daily use machine is only 2800 psi and we use variable pressure wands with oversized tips to further reduce the pressure as we work. "Power" washing is more applicable because we use heat, quality chemicals, and a higher volume of water to get the job done faster and more efficiently.
Definitely! You might be suprised how much we can get done in a short amount of time. Most of the time there is only 1 or 2 of us which may take us a little longer on some projects but since we don't have a large crew the intrusion and disruption to your staff is minimal and many times not even noticed. However, when needed, we do work with a small group of other sole-proprietors that can come together and get larger jobs done quickly and efficiently.
The biggest value our customers appreciate is trust. Employees just don't have the same investment in the company as the owners do which can determine their actions and ethics. We realize many companies encourage and create quality employees but that isn't always the case. With our company you have direct access to the owner who is typically doing a good portion of the labor as well.
With all of these services we can move some things as needed but we prefer that homeowners handle the more fragile and delicate things.
Yes we do. Here's some of them:
A general copy of our insurance certificate. If you need one with your company name on it please email us and we will get you a copy.
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